FAQ

Welcome to the Hour of Power Canada gift store. If you are looking for an item that is not listed, please call the Canadian office toll free at 866.581.7654 and order by phone and credit card. All items that are listed in the USA website www.hourofpower.org can be ordered through our Canadian office.

Shipping + Delivery

Our items can be delivered anywhere within Canada. All charges are in Canadian funds only.

Shipping is included for all Hour of Power offers and clubs and will be shipped by the best method determined by Hour of Power. Orders can take up to 6-8 weeks to process and ship.

Payment Method

We accept most major credit cards including:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • PayPal
  • E-Transfer

For phone orders, please call the Canadian office toll free at 866.581.7654

Secure Ordering

For your protection, all personal information transmitted to and from our site is secured using encryption and security technology known as Secure Socket Layer (SSL), which is among the best available software for secure e-commerce transactions.

SSL encrypts all of your personal information, including your credit card number, your name, and your address, so that the information cannot be read as it travels over the Internet.

Satisfaction Guarantee

Your satisfaction is our first priority. In the unlikely event that you are dissatisfied with your purchase, please contact our Customer Service department via e-mail: info@hourofpower.ca.

Privacy

We are committed to protecting your privacy. We use your personal information only to process orders and to provide a more personalized shopping experience for you, we never reveal your personally identifiable information to anyone outside of our organization.

When you order, we ask for your name, E-mail address, mailing address, phone number, and credit card number and expiration date. This allows us to process your order and notify you of your order status. (Note: Please double check your email address, fake or incorrectly entered email address keeps us from confirming your order or contacting you regarding backorders or issues with the delivery of your items.)

Contact

Crystal Cathedral Ministries – Hour of Power Canada
Box 9050, Surrey, BC
V3T 5V4

Phone: 604.581.7654
Toll Free: 866.581.7654
Fax: 604.581.3798
info@hourofpower.ca